CodySMS Support Center

We're here to help. Send us a message and our support engineering team will get back to you with a solution.

Direct Contact Info

Support Desk support@codysms.com

For general queries, account issues, and billing.

API Integration support@codysms.com

Technical support for server and endpoint integration.

Operating Hours 24/7 Automated Support

Human agents respond within 15-30 minutes globally.

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Frequently Asked Questions

How do I deposit funds?

You can instantly top up your wallet using cryptocurrency (via NOWPayments). All deposits are credited automatically after network confirmation.

Do you support Long Rentals?

Yes! We offer long-term number rentals for days or weeks. You can check the 'Long Rental' section in your dashboard for availability.

Is there an API available?

Absolutely. You can generate your API Key from the Developer section in the dashboard to fully automate your programmatic SMS workflows.

What if I don't receive an OTP?

If a number fails to receive the OTP code within the active window, you can cancel it. Your balance will be automatically refunded without any charges.